An Update for Our Customers in Germany

An Update for Our Customers in Germany

Unfortunately, we have made the difficult decision to stop accepting orders for delivery to Germany, effective immediately.

Recent changes to German packaging regulations have introduced additional registration, compliance and ongoing reporting requirements for international businesses selling physical products to customers in Germany.

As a small Australian business shipping products around the world, international ecommerce has become increasingly complex. We already manage significant requirements around international shipping, duties and taxes, and after reviewing the additional obligations now required for Germany, we have made the decision that continuing to sell into the German market is no longer commercially sustainable for our business.

We know this will be disappointing to our German customers, and we are genuinely sorry.

We are incredibly grateful for every order that has made its way from our little corner of Australia to Germany over the years. This isn't a decision we've made lightly, nor is it a reflection of the support we have received from our German community. Unfortunately, as a small business, there comes a point where we have to consider what we can realistically continue to manage.

What does this mean for existing orders?

If you placed an order before shipping to Germany was discontinued, your existing order will continue to be processed as normal. There is nothing you need to do.

Germany has now been removed as an available shipping destination for new orders from our online store. This applies to all physical products sold through our website.

We hope circumstances change in the future and we are able to open shipping to Germany again.

To all of our customers in Germany who have supported CEE over the years, thank you. We truly appreciate it.

Cheers,
Kurtis & Karen

Last updated: 19 August 2026