Shipping Policy

SHIPPING TIMES
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. You will receive a notification when your order has shipped. The shipping time depends on your location and the product you have purchased, but can be estimated as follows:

LIMITED COLLECTION PRODUCTS

(Shipped from our headquarters in Australia)
Country Standard Postage times Express Postage times
Australia 2-7 business days 1-2 business days
New Zealand 7–12 business days 5–8 business days
USA 10–18 business days 7–12 business days
Canada 15–25 business days 10–20 business days
Europe 9–20 business days 7–15 business days
UK & Ireland 12-25 business days 9-18 business days
Japan 9–16 business days 5–12 business days
Other International 9–25 business days 7–20 business days
ALL OTHER PRODUCTS
(Shipped from our On-demand order fulfillment company with facilities worldwide)
  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days
    [Covid-19]
    Our fulfillment times may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

    Some countries are not accepting deliveries or travel is currently suspended. We are sorry if we are unable to ship your product to you at this time and you will be offered a full refund if this is the case.

    SHIPPING RATES
    Shipping rates and charges for your order will be calculated and displayed at checkout. 

    Additional postage costs apply for products ordered from the ‘LIMITED COLLECTION’ range. These products are stocked in limited quantity at our CEE headquarters in Australia and are posted separately to other items.

    INTERNATIONAL SHIPPING
    We offer international shipping worldwide.

    [Covid-19]

    Some countries are not accepting deliveries or travel is currently suspended. We are sorry if we are unable to ship your product to you at this time and you will be offered a full refund if this is the case.

    Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cutting Edge Engineering Australia is not responsible for these charges if they are applied and are your responsibility as the customer.

    Something you are still not sure about? Check out our FAQs here